Questions to Ask a Snow Removal Company Before You Hire

Short answer: Before hiring a snow removal company, ask about the trigger depth, what areas are cleared, windrow clearing, salting, how many properties are on the route, the usual clearing time, what happens in long storms, and whether everything is in a written quote.

The questions

1. What snowfall starts a visit? The trigger depth in centimetres.
2. What gets cleared? Driveway, walkway, steps, side paths, mailbox access.
3. Is the windrow included? And how soon after the city plow passes.
4. Is salting included? Automatic, on request, or extra.
5. When will my driveway usually be clear? Ask for the expected window.
6. How big is the route? Too many stops means late clearing in big storms.
7. What happens in a long storm? Return visits during heavy snowfall.
8. How do you protect my property? Marking edges, beds and interlock.
9. How do I reach you during a storm? Phone, text or WhatsApp.
10. Is it all in writing? Scope, terms and price.

Red flags

• No written scope.
• Vague answers about timing in big storms.
• No mention of the windrow.
• Hard to reach before you have even signed.

Get answers in writing

We answer all ten in our written quote. See residential and commercial snow removal, or message 647-617-4020 on WhatsApp.

Questions homeowners ask

Is snow plowing near me the same as snow removal?

Plowing is one part. Snow removal usually includes walkways, steps and salting too.

Should I ask neighbours who they use?

Yes, local experience on your street is useful.

Is a contract better than calling when it snows?

For most people who need a clear driveway every morning, yes.